jetlite – stuck between a full service and low cost carrier tags

Today I travelled by jetlite from hyd to bangalore…it was after a long time after the merger of air sahara with jet airways that I took this journey…and the experience was not at all gud. I don’t say that the ground staff or cabin crew were not polite or behaved strangely but looking at the things one can easily make out the pathetic state of jetlite now. I guess the airline was pretty good under the air sahara tag and maybe after the merger its struggling to make an identity of its own. I think naresh goyal wanted to use it to give a tough competition to the LCC’s like air deccan, etc. but the fact is that jetlite is now neither a full service carrier nor an LCC.

Just after entering the flight one can make out the diff….at this point one thing comes to my mind…last year I read an article in Economic Times wherein kingfisher’s vijay mallya and air deccan’s capt. gopinath were interviewed together…and vijay mallya just says one thing I am not into aviation business but into aviation hospitality…and thts 100% true once you fly in kingfisher. On the contrary what I found today in jetlite was a very sad hello from the air hostess once I entered the aircraft…no signs of smile in her face …it looked as if they were doing their job just for the sake of doing it….the way the snacks were served appeared as if they were doing a favour by giving them…and the snacks that were served were hopeless…instead if they want to go with LCC tag why not stop giving snacks instead of serving some hopeless stuff…..even the way the announcements were made by the cabin crew was not appealing…on the whole I think the air sahara…jet airways merger has made air sahara lose its complete identity including its  service as well as reputation. Maybe after the merger this has become a victim of sheer negligence.

I hope the same thing would not happen with the proposed kingfisher, air deccan merger….. lets see how vijay mallya is going to handle it….

3 Replies to “jetlite – stuck between a full service and low cost carrier tags”

  1. I used jetlite n it was dissapointing coz i thinkn of jet n xpectation wasn’t huge but i never thought they would serve cold food,no newspaper,no face freshners.what does jetlite charge us for?LITE does not mean lightning our pockets or lightning ur aircraft by cutting down on food n newspaper…oh to the extent on cutting off mouth freshners.hah..what a pity!

    I can understand why the crew looks sad..i’ve nothing to say about them..i’ve no complaints.atleast they are nice to talk to….for years i wont fly in JETLITE hope someday u’l improvise ur “hospitality”.

  2. I travelled by jetlite today morning from hyd to bangalore .. it was 6:30 A.M flight .. I expected them to serve breakfast or some snack /tea/coffee atleast .. was totally disappointed .. 🙁 .. agree that the flight time was only 50mins .. but couple of weeks back I flew jet airways from hyd to chennai .. it was an evening flight but they served good snack .. its sad that although they are under the same management there is so much difference .. just to compete with other LCC’s ..

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